My first dealing with CS via email with Heritage did not go so well.
I login to both Jamaica and Greek and follow the directions to get new accounts. However, after receiving the new account numbers, I am unable to login to either account. I email Heritage letting them know I cannot login to either account and I provide the account numbers and the error message the website is giving me.
Half hour later, I get a response asking me for my account numbers.
Reply back telling the guy they are in my original message but I provide them again.
About 45 minutes later I get a reply giving me my account balances which I didn't need and I am still unable to login to either account. :theshrink:
Have to reply again for them to address my login problem.
Takes about an hour before he responds back saying he fixed the problem.
Hopefully, this is not a sign of the way my dealings with them will go.