Comments in bold are the reasons why I am beyond angry.
I made it very clear form the onset what the time frame was for everything and the reasons behind it. What was the purpose for your "frustration"? Did I state a different day and not pay that day? No. What do you have to frustrated about. I could have said, i am not giving you a cent back and wiped my hands of it. I have made it a point that during our tough stretch to be in contact with all my clients and have bent over backwards to make them happy any way we could. I could grab testimonials from other clients to that effect, but I am not going to.
I am more angry that something that wasn't handled poorly on our end has turned up on various sports forums. I have done enough things in my life personally that were big mistakes. I still make mistakes. When it comes to The Sports Illuminati, I have been by the book and honest almost to a fault. Your impatience is unwarranted.
You never made it very clear why a simple paypal refund takes 7 days. When I asked over the phone, you spoke so quickly that I couldnot even understand you.
From my perspective, you delayed the process, I grew frustrated, and voiced that frustration in a pm. I did NOT post anything on the forum at time.
How is it exactly that it takes 7 days for a simple paypal refund...? Answer that and my argument of being frustrated at what appears to be stonewalling on your part will be addressed.
For ALL who are interested, I have the email correspondence between Casper and I regarding this matter.
As I have stated repeated in the voicemails (multiple) that I left, you have my word that I'll post on this or other forums that we had a small conflict but were able to resolve the issue. At this point, your actions and your words are beginning to reflect my stance.
I sincerely hope that you will prove me wrong by making good on your promise back on Jan 14. At which point, I will return to this forum and state that cooler heads prevailed.
You accused me of unprofessionalism. Any objective person reading this will begin to suspect that your current actions show I am doing my utmost to resolve the matter. Again, I hope you prove me wrong.
Hope to open a line of communication. Thanks.